Won the real estate agent lottery!
Throughout the sale of my house, I told everybody I knew that I thought I’d won the real estate agent lottery. After a prominent agent in my area had waltzed through my house completely unimpressed and uninterested, I felt completely disheartened. Luckily I called Louise’s company and explained that I’d never sold a house before and really needed someone to hold my hand through the process. They got Louise to call me, and from that moment everything changed. She was warm and friendly, and had pen to paper taking down details from minute one. She guided me through everything, from some small issues that needed to addressed prior to sale, through the inspection process, then kept me constantly updated during a bidding war that she handled expertly, leading to an excellent sales result. I couldn’t recommend Louise highly enough. Vendor - Justine
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Professional and commercial in style
Detail knowledge of LNS market and future likely influences on the area
Buyer - Chris & Gaye
Louise Barton
★ ★ ★ ★ ★ (5/5)
The best Agent we ever had
Louise was recommended by both our family and the trusted leasing manager of the property. We could not have been happier with her professionalism, dedication and care. She went above and beyond to make sure that the sale process was handled with utmost care, transparency and fairness. We would recommend Louise to anyone without any hesitation. Vendor - Hai
Louise Barton
★ ★ ★ ★ ★ (5/5)
Louise Barton Sold our Apartment
From the outset Louise was an excellent communicator and very professional in her approach. She was pro-active with all potential buyers and helped present the apartment well in the inspections and for the photos etc. We were very happy with her work. Vendor - Brent
Louise Barton
★ ★ ★ ★ ★ (5/5)
Great first home buying experience
Louise is very approachable. She was always efficient at responding to my queries. The sale was smooth and she helped make the process as stress free as possible! Buyer - Kate
Louise Barton
★ ★ ★ ★ ★ (5/5)
Louise was diligent and professional throughout the process and was able to bring both parties together in a skilful manner. She was very hardworking, she was available all hours for discussion and showed attention to detail. Catherine Vendor - Catherine
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Experienced and straight-forward
Wendy has deep market knowledge in north shore area. She is agile, responsive and provides valuable insights, contacts and tips to meet your needs without the pressure. Vendor - Mr. Varunyu
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
Excellent service
Jacqui and the team were an absolute pleasure to deal with. They are efficient, excellent communicators and have a great knowledge of the industry. We are very happy with their levels of service and highly recommend them. Landlord - Colin & Kirsty
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Absolute Pleasure
Wendy is an exceptional agent. Her integrity and bubbly personality sets her above others in the industry. I can't recommend working with her enough. Buyer - Mr. Lan
Louise Barton
★ ★ ★ ★ ★ (5/5)
Thankyou Louise!
Louise made our 1st home purchase smooth and easy. She is a genuine pleasure to work with. Thank you Louise for all of your help! Buyer - Laura & Alexander
Louise Barton
★ ★ ★ ★ ★ (5/5)
She is very nice sales woman
Me and my wife are happy to do business with Louise. She is lovely girl also has very good character.
Buyer - Abbas & Mojgan
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Catherine has been very helpful from the first inspection all the way to finalizing the sells
Catherine has been for many years and has and excellent knowledge about properties in Upper & Lower North Shore. Buyer - Shahin
Louise Barton
★ ★ ★ ★ ★ (5/5)
An all round service.
I had been dealing with Lou on different properties in and around the area for close to two years. during the sale process her communication was always regular and i felt well informed during the whole campaign. Vendor - James
Louise Barton
★ ★ ★ ★ ★ (5/5)
Excellent agent
Once again Louise was a fantastic agent. She is honest, upfront and always responds quickly to any emails and queries. She has our apartment sold so quickly and we got more than we had thought we would. I can highly recommend Louise.
Vendor - Jill
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Genuine ethical Real Estate agent
We recently purchased from Phil and found him to be straight talking, genuine and ethical.
Great communication and call backs and fealty with all of our questions
Buyer - Vipul & Deepa
Louise Barton
★ ★ ★ ★ ★ (5/5)
Hard work agent
Louise is an enthusiastic agent. She is passionate about her job. I bought a property from her. During the purchase, she answered my queries promptly no matter it was weekdays and weekends. Go great length of trouble to assist me and enabled me to attend the auction. Thanks Louise. Buyer - Heather
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Honest, fair and transparent
I am a young first homebuyer and breaking into the Sydney property market can be tough and intimidating. My experiences leading up to my purchase of 3/11A Illiliwa St Cremorne, were not the best. Often agents would not take me seriously due to my age and independence.
However, that was not the case with Philip. He treated me like any other potential buyer and took me very seriously from the get-go. I felt like me he managed a clear line of communication throughout the process with myself and the vendor and acted purely on the vendors instructions and not for his own interests.
Philip allowed me to settle on the property over the weekend, where I could sign contracts late on Saturday and Sunday night, making me feel he was always available.
Overall, my experience with Phil was very positive and without him I am unsure I would have been able to purchase that property. Buyer - Henry
Louise Barton
★ ★ ★ ★ ★ (5/5)
Very attentive with our interest in heart
Louise has been extremely helpful throughout the sales with tireless follow-ups. Her diligent and professional attitude truly impressed us. Vendor - Mr Cheuk
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Great Experience!
Catherine has been a pleasure to deal with throughout. Making purchasing a property as easy as possible. I’d recommend Catherine for buying or selling my property.
Buyer - Liam
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Phillip was fantastic, as a first home purchaser he guided me through the process, was clear, transparent and honest. Cannot recommend Phillip enough! Buyer - Lauren
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Sold in 4 weeks
Wendy works closely with her clients and assists in every way possible and works around the clock to achieve results. She is professional and delivers.
Vendor - Joyce
Louise Barton
★ ★ ★ ★ ★ (5/5)
Professional & Enthusiastic - Recommended!
Excellent work by Louise in securing the sale of our small apartment in Neutral Bay, despite the difficulties with Sydney being in lockdown during the sales period. Highlights included handling the styling package, regular communications regarding inspections, and adjusting the advertising approach to suit feedback. Overall a professional and enthusiastic approach, highly recommended. Vendor - Stephen
Catherine Hawkins
★ ★ ★ ★ ☆ (4/5)
Helpful and upfront
Buying a property under Covid restrictions is not an easy task. Being in lockdown in another state increases the degree of difficulty. Catherine was able to sort this with honesty and clarity. She was efficient and good-natured through the entire process.
Buyer - Ian
Louise Barton
★ ★ ★ ★ ★ (5/5)
Had the pleasure of securing my First house purchase the other week with the help of selling agent Louise Barton from Richardson & Wrench North Sydney.
Louise's professionalism shone through she made the whole process seamless, easy and an experience I won't be forgetting! She was honest, upfront and transparent throughout the whole buying process and made what can be stressful and difficult time the complete opposite. Have nothing but great things to say about Louise and would highly recommend her to help anyone looking to sell their property through! Thank you again Louise! Buyer - Geoffrey
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Level of Service above and beyond!
My husband and I have just purchased our new unit in Cremorne through Phillip Clarke (Richardson & Wrench North Sydney) and found his level of service to be above and beyond. Phil is a very knowledgeable, experienced and professional of the area. We were extremely happy with the time, availability and effort Phil has taken to ensure the unit was in good order and ready for a purchase. We highly recommend him to any future purchasers if they require a great level of service.
Buyer - Mercedes
Louise Barton
★ ★ ★ ★ ★ (5/5)
Highly professional and helpful
Louise is a fantastic, professional and friendly agent. She made the process of choosing and purchasing my daughter's first home a simple and stress free one. Thank you for all the hard work.
Buyer - Kit
Louise Barton
★ ★ ★ ★ ★ (5/5)
From start to finish Louise demonstrates such a high degree of professionalism that makes dealing with her a pleasure. Clear communication and a very in-depth knowledge of the market meant we felt we were in a great pair of hands. If you want drama, watch Netflix. If you want a smooth, professional property transaction, call Louise. Buyer - David
Louise Barton
★ ★ ★ ★ ★ (5/5)
I feel so lucky to have met Louise Barton from Richardson & Wrench just a few days ago. And I'm so happy the deal is done today! Thank you so much Louise for your help with buying our first home. You made the process simple, smooth, and easy for us and we appreciated your patience and expertise. Your insight was extremely valuable to us and I don't think we could have done this without you. You are my angel! Highly recommended. Buyer - Wendy
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
I purchased and sold my Lavender Bay unit through Phillip Clarke and the Richardson & Wrench North Sydney team. I was delighted with the outcome of the sale, and I found Phil to be knowledgeable of the lower north shore area, professional, and realistic with respect to the market. A special thank you to Licensed Real Estate Agent, Haifa Zeitoun, from the rentals team for also taking care of my unit. I appreciate all your efforts and I have no hesitation in recommending the Richardson & Wrench North Sydney team to anyone in the area looking to buy, rent or sell. Vendor - Lisa
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
Jacqui is a world class agent that you can’t afford to miss! During this pandemic period, to secure a decent corporate tenant is extremely difficult if not impossible. Jacqui and her team - Taylor, Power, Chrissy and Amelia worked so hard on our rental property to make this happen.
Jacqui managed in a very timely, efficient and seamless manner to achieve such outstanding result. Her professional advice and solutions guided us through out the process, as such, we could totally relax and fully rely on her. We are so pleased with her excellent services and we would like to express our thankfulness and appreciation to Jacqui and her team. Landlord - Vincent
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
A fantastic result. Phil was such an asset in securing us a top sale price. With his help were able to turn the sale around quickly with minimum fuss. Phil's connections and experience in the lower north shore is second to none and we are grateful to have benefitted from his knowledge. I highly recommend Phil and the whole team at Richardson & Wrench North Sydney.
Vendor - Andrew & Nick
Louise Barton
★ ★ ★ ★ ★ (5/5)
Dealing with Louise Barton from Richardson & Wrench, North Sydney, for the sale of our property was an absolute pleasure. Her professionalism, energy and focus on the sale was, for us, encouraging and very supportive throughout. She was charming and helpful throughout the process. From the moment I called up to list the property, she was ready with answers and suggestions. She helped us with organising styling and wow, the apartment looked fabulous! She was always prompt in her responses. Job very well done! We would happily list with her again! Thank you Louise.
Vendor - Jill
Louise Barton
★ ★ ★ ★ ★ (5/5)
I was incredibly lucky to have dealt with Louise in my recent property purchase. She was forthright with the information I asked for and prompt in her replies to subsequent communications. Her open and direct manner saved us both time and this put my mind at ease from the start. Thank you Louise for making the process easier for me! Buyer - Christine
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Phillip’s market knowledge was deep and current. He was familiar with the district, the factors about my property that would make it appealing to a purchaser and how to maximise its potential . I am just so impressed with his dedication to marketing through lockdown and his regular communication with me. Vendor - Pamela
Louise Barton
★ ★ ★ ★ ★ (5/5)
Louise recently helped me sell my property for more than my expectations. She is highly motivated, passionate and hard working. Louise was thorough and professional and great to work with. She kept us informed every step of the way and made the whole process seamless. She was always available to answer questions and gave valuable advice when needed.
Louise was a pleasure to work with and I would not hesitate to recommend her. Vendor - Kim
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
It has been a pleasure working with Phil again on the sale of my property in Paddington. I worked with him about 5-6 years ago on the sale of a property at Wollstonecraft. He & Louise were just great, very professional & easy to deal with. He & Louise got a great price for my house & I could not recommend them highly enough.
A great outcome. Vendor - Cecilia
Louise Barton
★ ★ ★ ★ ★ (5/5)
Buying a house is a big deal for almost everyone. it is arguable the most valuable asset you will have for your family.
most importantly, buying from the right person will give your the confidence as well as the courage to make the deal.
it is not like buying 100K car or 50k jewelry, we are talking millions. so, trust is something we need when making the big call.
Louise is a very lovely person when meeting at 1st opening home, she greets with a smile. at our 2nd opening home, she answers all questions. in between, always online with any possible questions, quick and accurate. with the sudden lockdown in NSW, she presents a very skillful and experienced side, managed the building inspection under a very tight schedule, and also managed to speak to the owners for any possible offers.
this is far from over, during my 1st ever on-line auction (the only one and the last one), she guided me very well, the approach which she pointed out, eventually helps me in winning the last bid and secure the house.
I am more than happy to recommend Louise for any buyer and seller. she will make the hard job easy, and she will make the cold transaction live.
Seek no further, Louise should be your 1st choice Buyer - Tedd
Louise Barton
★ ★ ★ ★ ★ (5/5)
From a buyer's perspective, Louise was helpful in providing information about the property, extremely responsive and prompt in updating status and with chasing closure on the sale. A job well done! Buyer - Nathan
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
When organising our townhouse for lease, Jacqui knew exactly what jobs needed to be done to bring it up to scratch and she had a good team of tradesmen on hand to do so. All done very efficiently, and leased quickly. All the agents have been excellent at doing their jobs. Landlord - Roslyn and Jock
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
I recently engaged R&W North Sydney for advice and services on a local property I own. I found the Principal Mark Smith and sales agent Phillip Clarke to be professional, approachable and knowledgeable. I rented the property via leasing agent Jacqui Mulligan. Jacqui gave me excellent advice on preparing the home, access to reliable tradespeople, and secured a high-quality tenant very quickly. Landlord - Martin and Mary
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
Jacqui and her team made the process of renovating and renting out my property so, so easy. Jacqui handled all my questions and all of the works with such dedication and professionalism. My property was rented out in record time, thanks to the efficient way in which Jacqui and Patricia managed the process. I have already recommended this agency to other people and would have no hesitation in continuing to do so. Landlord - Kate
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
We are very satisfied in our choice of Richardson and Wrench as agents for our North Sydney rental property. Communication was superb! Even though the market was slow, we were very happy with the professional approach and advice from R&W. We now look forward to a long period of R&W acting as agents for our property. Top marks to Jacqui and her team! Landlord - John
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
Jacqui was terrific and there was the right amount of consultation with us about various aspects of the rental. Landlord - Margaret
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Catherine Hawkins is a thouroughly professional, knowledgeable and caring agent. At all times, she went above the expected requirement in assisting us with the sale of our unit.
Catherine Kept us informed every step of the way and we highly rate her skills at listening, communicating and extending warmth in dealing with vendors and purchasers alike.
Catherine made excellent suggestions and provided many extra touches, in helping us with the presentation of our unit.
I would Highly recommend Catherine to people requiring the services of a diligent and personable agent. Vendor - John & Ann
Louise Barton
★ ★ ★ ★ ★ (5/5)
Louise went beyond the call of duty to sell my mother's Unit. Louise worked around the clock, 7 days a week to keep in contact with us and potential buyers. Louise sold mums unit for the price my mother wanted. It was worth the wait for the right buyer. Thanks Louise. Vendor - Tracey
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Catherine is a very experienced professional and had been a pleasure to deal with. She is responsive and generous with her time. She offered appropriate and valuable advice and could be relied on to do what she said she would and more. Buyer - Kristina
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Happy Vendor. Fantastic. Catherine went the extra mile, was calm and collected and got a great result. Vendor - Mark
Louise Barton
★ ★ ★ ★ ★ (5/5)
We had been looking for an investment property for some time. Most agents wouldn't return calls and seemed incredibly disinterested. Louise responded quickly and was contactable 7 days a week and we bought our property on a Sunday! Personable and Knowledgeable. She works hard for the vendor and buyer. Would definitely recommend!! Buyer - Matthew
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Our faith in Phil that we had developed over a number of years meant that we had the confidence to allow him complete autonomy to prepare our property for sale. As interstate vendors this was just so important. That said, if it was to be local sale for us, Phil would still have been chosen as our agent! Feedback was ongoing and thoughtful, often out of hours. Questions were always answered. Phil has the contacts to get things done. The stylist he chose did a great job. Again, thank you Phil Clarke and the team R&W, Nth Sydney for your ongoing service over the last 15 years. Vendor - Yvonne & Peter
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
A massive thank you to Phillip Clarke at R&W North Sydney for helping me to secure my first property. Phil was an absolute pleasure to deal with from Day 1. Not only was he a true professional throughout the entire transaction, but Phil also went above and beyond to ensure I felt supported and reassured during the process (in what is quite a stressful time for any property buyer, let alone a first home buyer!). Patient, responsive (even outside of standard working hours), receptive to my requirements, and the most genuine real estate agent I have encountered to date. Thank you so much Phil and the terrific R&W North Sydney team - could not recommend more highly.
Buyer - Naomi
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Phil always made himself available for inspections, questions, follow ups, etc, and with the best of attitudes. His knowledge of the local area proved reassuring. We are gratefull for his assistance. Buyer - Faramarz
Louise Barton
Louise was great and acted professionally. She was honest and helpful with any questions I asked. She even assisted in recommending a solicitor. She keeps me informed with all that's happening Buyer - Shelly
Louise Barton
★ ★ ★ ★ ★ (5/5)
Dealing with Louise Barton from Richardson & Wrench, North Sydney, for the sale of our property was a godsend and pleasure. Her professionalism, energy, and focus on the sale was, for us, encouraging and very supportive throughout the stressful period. She maintained her integrity and good humour from the start of our dealings until settlement and completion of the sale and ensured that all the ups (and downs) during the sale period were communicated and strategized. We found Louise was a breath of fresh air when dealing with the challenges and roller coaster ride of selling property. Vendor - Paul
Louise Barton
★ ★ ★ ★ ★ (5/5)
Louise was amazing! There was immediately a connection between us, and I appreciated her honest approach. This was important for me as a first home buyer. She didn't mind all the questions I asked about property purchase and even helped me get a solicitor since I decided very quickly that this was the property I wanted to buy. If you intend to buy a property, Louise is your woman! Buyer - Dina
Louise Barton
★ ★ ★ ★ ★ (5/5)
Louise inspired confidence from the moment we discussed the sale. Louise is very thorough and determined. She kept me informed and made sure the property was always ready for inspection. I would highly recommend Louise. Vendor - Geraldine
Louise Barton
★ ★ ★ ★ ★ (5/5)
A big thank you to Louise Barton for selling me my first property! During my nine month search, I’ve dealt with my share of slimy, condescending, and unavailable real estate agents. However Louise was none of these things - she was patient, always available and responsive, understanding of my budget, presented options, listened to and addressed my concerns, and made the effort to touch base with me throughout the process. Louise’s work ethic and level of communication makes her an agent I would buy from again, but also one that I would sell with in the future. Thanks Louise! You absolutely deserved this sale. Buyer - Jules
Louise Barton
★ ★ ★ ★ ★ (5/5)
I just secured my first property with the help of R&W's fantastic Agent, Louise Barton. Louise was one of the least agenty- agents (you know what I mean) that I've ever encountered. A consummate professional, Louise supported me through every stage of the process, going above and beyond to make sure that I was taken care of at a really stressful time. I can't recommend Louise and R&W enough. Buyer - Caleb
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
After having dealt with numerous estate agents over the years I have found Catherine the best of them all. Very professional, knowledgeable and no nonsense comments and advice. I would strongly recommend her and would definitely use her whether selling or buying a property. Buyer - Christopher
Louise Barton
★ ★ ★ ★ ★ (5/5)
Louise was fabulous to deal with from the very beginning. She made the entire process seamless for us, kept us informed and secured a buyer within 2 weeks. She genuinely cares about her customers. She is professional and switched on. Highly recommend her. Vendor - Sachin and Sapna
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Very easy to deal with. Phil understood what we wanted and how to proceed very quickly. He knows the market very well. His advise was right on the mark. Vendor - Erdogan & Irene
Louise Barton
★ ★ ★ ★ ★ (5/5)
Louise has been extremely professional and attentive. She has a strong understanding of the market and a strong awareness of people. Louise has been highly attentive and a great person to work with. I highly recommend Louise Barton as an agent.
Vendor - Ros
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Phil's knowledge of North Sydney property market is first class. He has been great at keeping us regularly informed and always provides practical and sound advice. Phil makes the whole process seamless. We would recommend Phil to anyone looking to sell property in North Sydney. Vendor - Linda
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Phil is a very authentic, professional, transparent, and responsive agent. I enjoyed dealing with him very much.
Buyer - Martin & Elise
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Essentially we are extremely satisfied with Phil. From the start he has been great. The photos were well done and the video was great (even for Phil the video virgin!). He has been super responsive and attentive throughout the process and great at keeping us informed.
Phil is an old pro who has been there, seen it, and got the T shirt. His extensive knowledge of strata units and the issues involved was particularly useful.
Vendor - Paul
Louise Barton
Essentially we are extremely satisfied with Louise. From the start she was been great. The photos were well done and the video was great. She has been super responsive and attentive throughout the process and great at keeping us informed.
Louise is very presentable and portrays a great face to clients and is great at dealing with digital communications.
Vendor - Paul & Ros
Louise Barton
★ ★ ★ ★ ★ (5/5)
Louise was very supportive and empathetic during the purchase process. She actively listened to our requirements and worked hard to support us through the journey and always with a smile.
Buyer - Martin
Allan Sikorski
★ ★ ★ ★ ★ (5/5)
Allan takes 100% control of your property so you can just enjoy the financial benefits. It's easy to forgot how much Allan does and how effortlessly he does it until you see window lock inspection notices and have to deal directly with strata! Allan has gone over and above with genuine advise. Allan has great communication skills and is prompt and efficient. more recently it has been also been a pleasure dealing with Alex. Thank you RWNS. Landlord - Lisa
Amelia Lu
★ ★ ★ ★ ★ (5/5)
I can not speak highly of Amelia Lu in the leasing team of R&W North Sydney. My property was vacant in Xmas period and I was quite worried that it will be vacant for a long time together with the impact of Covid. Amelia has really gone above and beyond in her work. She gave me great advice on the market and I have listened to her and made a few adjustments accordingly. She kept me updated constantly even in the after hours. And after only 2 weeks I have received 2 great applications. She is also helping me with the cleaning and maintenance after the property is leased. It was such a smart choice to select her as my agent. I will not hesitate to recommend her to anyone who needs a professional agent for property management. Landlord - Weinan
Wendy Lam
★ ★ ★ ★ ★ (5/5)
It's been a pleasure to work with Wendy on purchasing our first home. From the beginning she was enthusiastic, honest and helpful as we put together an offer, to contract negotiations, to helping us liaise with the vendor throughout the settlement period. Wendy has been very accommodating of our preferences and requests and has definitely helped to make the process as a first home buyer very smooth. Buyer - Genevieve
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
For anyone looking to buy in the North Sydney/Lower North Shore region, I strongly advise you to get in contact with Phillip Clarke. Phillip is a sincere, patient and genuine agent, with extensive experience and knowledge of the real estate market. As a buyer, it was reassuring to liaise with an agent who clearly understood the past/future context and development of the property. Thank you again for making the sale happen, Phillip. Buyer - T K
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
It has been an absolute delight working with Phil. His experience in the field does not go unnoticed and his honest and courteous demeanour is what makes him invaluable. Selling a property during a pandemic was bound to be a challenge however Phil made the process seamless. I couldn't have wished for a better agent. Vendor - Monique
Wendy Lam
★ ★ ★ ★ ★ (5/5)
This is the third time I have engaged Wendy to sell a property and it's the third time she has hit a home run. Communication, reliability, focus, determination, demeanour etc, etc it's all that and more, wrapped up in a great smiling happy package called Wendy Lam Vendor - Iver
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
A great experience working with a true professional.
In the past 50 years I have sold 12 residential properties and this last sale was handled by the best real estate agent I have used over that period. Phil is a very experienced professional agent who started by discussing my objectives in terms of price and timing, and then giving me the benefit of his knowledge of the market in my area and in my apartment building where he has sold several other properties. He gave me a price range which I agreed with and we sold the apartment within 8 weeks within that price range. This has been during the coronavirus pandemic when buyers have been scarce and concerned about prices falling, yet we achieved the highest price ever in this apartment building. Phil went beyond the call of duty to solve problems and was available at all times to discuss progress with me. He exceeded all my expectations and I highly recommend him to anyone who needs an excellent real estate agent, especially in the Sydney Lower North Shore area. Vendor - Curtis
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Catherine is a true professional in all respects - in her knowledge of the local real estate market and in how she conducts business. We were particularly impressed with how she provided advice and kept us consistently up to date on the progress of the sales campaign at all times. Extremely diligent. We were delighted with the result of our sales campaign. Vendors - Audrey & Tony
Catherine Hawkins
Just wanted to say a very big thank you for the lovely card + gift and for making our first home purchase an enjoyable and stress-free experience! We are thrilled with the property and look forward to moving in this week.
Buyer - Stephanie
Catherine Hawkins
Thanks for staying the long course to the finish line for this sale. You stayed positive, calmed my nerves and got a result. I really appreciate how hard you worked on this. I hope you give yourself a decent holiday soon. All the best. Dinah. Vendor - Dinah
Louise Barton
★ ★ ★ ★ ★ (5/5)
Louise was warm and friendly and punctual upon the first inspection of the property, she provided all the answers to my questions regarding the property. Great communication during the negotiations and a swift and seamless process at the exchange. R&W offered a bonus bottle of bubbly on the day of exchange which was a pleasant surprise and much appreciated. I would recommend Louise to other investor friends because of her friendliness and impeccable work ethic/professionalism. Thank You Louise & R&W Nth Sydney. Buyer - Davide
Louise Barton
★ ★ ★ ★ ★ (5/5)
Louise has been an absolute delight to work with. I first met Louise in one of the open inspection for another property and asked if she could value my property. She is very friendly, professional and dedicated. I was informed in all the required steps for putting my property on the market and received regular updates and statistics on potential buyers. She is quick in replying my queries and clear in her explanation. Her insight and experience in property market has been a valuable asset in the sale of my property. Louise is no doubt a top notch agent and I would highly recommend her if anyone is looking to sell/buy property. Thank you for helping me with all the necessary steps to sell my first property. Vendor - Ann
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
Thank you Jacqui for pursuing us to be your clients, your persistence paid off. We have found the move to you was definitely worthwhile as you have a fantastic attitude and you worked very hard to get us good tenants. Your communication was excellent during a stressful change over of agents. You have a great work ethic and provide an amazing customer service with perfect efficiency. Elizabeth D. - Owner
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
At every step of the sale process, Catherine Hawkins was communicative, friendly, and helpful. She kept me up-to-date with every viewing and with prospective buyers. She helped me remain grounded and soothed my vendor nerves, as a sale can be a nerve-wracking process. She dealt pleasantly and efficiently with the tenants and the strata managers. Catherine is up-beat and incredibly hard-working. She was in constant communication with me during the process. I appreciate her hard work, friendly and positive manner, and efficiency. I would recommend her to anyone selling their property. She will get it done! Vendor - Dinah M.
Louise Barton
★ ★ ★ ★ ★ (5/5)
Exchanged today and we are so happy! Louise has been super helpful and has gone above and beyond to make sure we are happy with our new build apartment, working with the builders to tailor a few specific requirements which were important to us. Always available by phone, text and email, even on her days (and nights) off! Thanks again Louise, we are now looking forward to completion. Buyer - Nicola
Louise Barton
★ ★ ★ ★ ★ (5/5)
Louise was a pleasure to work with both pre and post sale. All the information provided was timely and accurate which ultimately led to a successful purchase. I would definitely recommend Louise to friends and family. Buyer - Frank
Louise Barton
★ ★ ★ ★ ★ (5/5)
Louise is an absolute outstanding agent, surpassing all my expectations. Her diligence and attention to detail was second to none. Will definitely use her again. Vendor - Julian
Allan Sikorski
★ ★ ★ ★ ★ (5/5)
Wonderful Service!
I cannot speak highly enough of R&W North Sydney. They take lots of the hard work out of owning my investment property. Over the many years they have been my agents they have helped me with so many different problems. I wouldn't consider using anyone else. Allan my property manager is always a delight to work with and exceeds my expectations. Christine
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Catherine goes so far above and beyond!
We have bought and sold many properties over the years and can honestly say we have never encountered an agent as amazing as Catherine. We live interstate and Catherine was a real gem organising everything from the staging of the apartment and small repairs through to some difficult negotiations during and at the end of the auction process. Catherine is extremely knowledgeable in all areas of real estate, knows the market extremely well and was spot on with her expectations and guidance regarding the final selling price for our property. We felt in such good hands the whole way and are really delighted at the final price achieved. As well as all that Catherine is a very stylish lady and has a calm and re-assuring manner. We are actually sorry that we soon won't have need to chat with her on a regular basis. She feels like a friend.
It is no surprise to us that Catherine won North Sydney Agent of the Year 2020. She truly deserves it. Thanks so much for everything Catherine! Vendor - Bob & Chris H.
Catherine Hawkins
Catherine we feel fortunate to have had you leading us through the successful sale of our property. It was not an easy market and your professionalism was impressive. Thank you.
We believe your experience, timing, direction and understanding of the market place were crucial to the successful result you delivered... particularly in that difficult market. Your timing to place us in the market was perfect! Your very considerable communications and management skills throughout the process were also noted and appreciated along with your extensive local knowledge.
Sincere thanks Catherine and we look forward to working with you in the future. Vendor - Eddie & Chris
Samantha Boecker
★ ★ ★ ★ ★ (5/5)
My partner and I have rented through R&W for the past 18 months, with Sam Boecker as our Property Manager. Sam has been the most professional and proactive property manager I have ever had the pleasure of dealing with. All maintenance and queries were dealt with incredible efficiency. Thank you Sam for looking after us! Daniel T.
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Phillip Clarke handled the sale of my unit with professionalism and expertise. He was the perfect mixture of wisdom, real estate savvy and understanding. His thorough knowledge of the market was obvious and he seemed to know most houses in the area and their sale prices! He was always punctual, thoughtful and worked tirelessly 7 days a week to obtain our sale. I can't recommend him highly enough. Vendor - PJ
Allan Sikorski
Well done guys! You are the best team!
Allan you are one of the best service agency with outstanding support.
We have been always impressed with highly professional and extremely helpful, efficient service. Sue S.
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Dependable, professional and transparent. Our experience with Phil was very positive. He was well informed about the market, taking a pragmatic approach to dealing with our interest. He was dependable throughout the process, communicating with us frequently and acknowledging our updates. Overall - a really positive experience. Buyer - Mora Rao
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Flawless and Positive
My experience with Catherine has been very positive right from the start. She has shown great professionalism and acute up to date knowledge of the market. She is very caring and compassionate and provides very personal communication throughout the process. She always made sure I knew exactly what part of the process we were up to and I actually learnt a lot about the property market and it’s workings through Catherine. I would highly recommend Catherine to any seller/buyer and I hope to work with her again in the future. Vendor - Shirley
Leva Rahmani
★ ★ ★ ★ ★ (5/5)
From inspection to securing and property maintenance, the services and support I received from R&W is second to none. Special thanks to Power, Alex Wu, Leva and my property manager Sam. May you and the broader team keep up with the excellent work :) Iplin
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Phillip provided great advice and an efficient service.
Phillip is a great communicator and very professional in his approach. He has up-to-date market knowledge and is great to work with. He is fast and efficient in a dynamic market. Vendor - Jessica
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Very professional service
Catherine was attentive to every request made in the lead up to the auction- I have found over time that that is not always the case with other agents I have dealt with.
All the information provided was accurate and very timely, providing the support that lead to a successful purchase.
I would happily recommend Catherine to friends and family. Buyer - David
Alex Wu
★ ★ ★ ★ ★ (5/5)
From inspection to securing and property maintenance, the services and support I received from R&W is second to none. Special thanks to Power, Alex Wu, Leva and my property manager Sam. May you and the broader team keep up with the excellent work :) Iplin
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
This is to thank and appreciate Louise Barton and Jacqui Mulligan for their exceptional Property Management at R&W North Sydney. Louise and Jacqui went out of their way to carry out open house for the apartment at North Sydney during multiple days and managed to secure a tenant within two weeks of initial listing, especially in a competitive rental market where there were other properties in the vicinity. Thank you for the excellent support, professionalism, assistance and keeping us informed during the rental process and also coordinating the replacement of a new glass shower screen. Happy to recommend Catherine, Jacqui, Louise, Alan, Karen and the Team at R&W for their professional, exceptional friendly service. Kenneth P
Wendy Lam
Wendy made the property buying experience simple. She was easy to deal with, was responsive to our queries and kept us up to date throughout the process.
Buyer - Timothy
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
Very impressed by the professionalism and dedication of Jacqui, who worked around the clock to find tenant for our property. She kept us well informed all the way and nothing was too much trouble for her. Angela Chan
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
The most professional agent I’ve experienced
Phillip is always willing to help to clarify any questions that I have during the process quickly and clearly,he is a trusted person and I’m glad to deal with him and appreciate his work.
Buyer- Catherine
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Catherine was an amazing agent. We had terrific confidence from the start. She was very professional and kept us in contact with figures at every opening. At the auction she just seemed to have the whole performance under control and the outcome was very pleasing. We would recommend Catherine to anybody. Vendor - Margaret
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
True professional, dedicated to Vendors and Buyers needs at all times!
Phillip is very professional, punctual, friendly, sincere, honest and, great to work with. He has been sensitive to our needs as a vendor and was balanced and correct in handling the buyers needs.
We could not recommend him more highly. Vendor - Edhem
Allan Sikorski
★ ★ ★ ★ ★ (5/5)
I'm a current occupant for a property managed by R&W. I’m extremely satisfied with their service. They're very professional and competent. I recommend Allan Sikorski, as a Property Manager. He has been extremely responsive, dependable and always quick to take actions on requests/concerns. Additionally, I found him to be very approachable. Much appreciated! Ashish P.
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
great field of buyers. sold at auction well above valuation.
Always a pleasure to work with Phil. Consummate professional. Vendor - Gilbert
Samantha Boecker
★ ★ ★ ★ ★ (5/5)
Wow! The R&W team are absolutely amazing. As a landlord, Sam Boecker has been exceptional! Always timely, always friendly but most of all, always has mine and the tenant's best interests at heart. I can not recommend this real estate firm high enough. Keep up the good work! Daniel S.
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
great field of buyers. sold at auction above valuation.
Always a pleasure to work with Phil. Consummate professional. Vendor - Gilbert
Allan Sikorski
I wanted you to know personally that I have found Allan Sikorski to be an exceptional property manager. Living in Queensland, it is difficult to know how the property is without first hand knowledge.
I believe Allan has gone above and beyond to not only save costs for myself and the tenant, but also in his relationship management. He has impressive skills that have managed to successfully negotiate between myself and my tenant a 12 month lease and, despite a range of issues, he has always been honest with the tenant and myself and been proactive and offered solutions the minute any issue was raised.
I have been pleasantly surprised at the level of management from a new property manager that I have yet to meet.
Kareela H.
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Experienced and customer focused
Phillip provided good advice, approachable and friendly. Buyer - Boone
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
Jacqui Mulligan R&W North Sydney leased my property. Jacqui is one of the best in the Sydney Real Estate market. She is incredibly pro-active and has a strong knowledge of the industry. I was kept well informed of the leasing process every step of the way. Within a few days Jacqui found great tenants - fantastic outcome for everyone. Adrian C.
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Wendy is an agent serves clients by heart. Got amazed by her enthusiasm. She is very professional on dealing with matters, fast, keep me posted on everything. Definitely recommend Wendy to all family and friends Vendor - Jenny
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Phillip's help was invaluable to me .
Phillip's extensive knowledge and experience in the sale of real estate in the area is immediately apparent and invaluable. Philip's enthusiastic professionalism, efficiency and courtesy in all his dealings with me over many years is very much appreciated . In the instance of this sale there was an unusual complication which Phillip handled with skill and authority. I reside outside of Sydney and Phillip has enabled this sale with his willingness to attend to small details as well as the overall transaction. Vendor - Ellen
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Wendy Lam is the best agent we have experienced in Sydney. She offers us very professional opinions at every stage of the purchasing and we are very thankful for her outstanding performance and help. ? Buyer - Helen
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
I recently leased out my apartment with Richardson & Wrench North Sydney. Jacqui Mulligan guided us through the process efficiently and professionally, with a great outcome at the end. She helped us to have our apartment leased with a tenant in there by our specified date. Great customer service and care.
Emily Wynter
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Professional, Tenacious, Personable
I have no hesitation in recommending Catherine to prospective vendors. We were kept up to date with progress of the sale of our little studio apartment at all times, she coordinated inspections well with our existing tenant in place, price point was realistic, and our sale was concluded in a timely and professional manner. The few bumps along the way (purchaser requests and such) were dealt with professionally.
We'll certainly be in contact with Catherine for our next sale in the area. Vendor - Steve
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
We found Philip to be personable, genuine and a absolute pleasure to deal with . He was completely transparent during the whole campaign process, providing updates and setting realistic expectations of the purchase range of the property.
Buyer - Margaret
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Seller experience with Wendy Lam - Excellent
Wendy understood the market very well and having listened patiently of our expectations provided reasonable appraisal of the property. She provided regular update to us with visitor feedback, value added with suggestions on how to handle tenant and prepare the place for inspection. Handled both overseas and local buyers well. She provided honest opinions to both buyers and sellers I felt. The final agreed price was ideal end of the vendor range.
This was a great outcome and we felt we always had good support from this agent.
She also communicated regularly with my lawyer on paper work.
Vendor - Jack
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Thank you!!!
I have no hesitation in recommending Catherine Hawkins to prospective vendors. We were kept up to date with progress of the sale of our little studio apartment at all times, she coordinated inspections well with our existing tenant in place, price point was realistic, and our sale was concluded in a timely and professional manner. The few bumps along the way (purchaser requests and such) were dealt with professionally. We'll certainly be in contact with Catherine for our next sale in the area.
S.M. - Vendor
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Excellent service , outstanding communications . Highly recommended
Excellent service. Great communications and follow up. We would recommend Phillip Clarke to any one selling a property in North Sydney Vendor - Jennifer
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
Dear Jacqui,
We certainly won't forget this encounter and the most efficient, responsive professional help we got from you.
Thank you for all the work done.
This experience is going to affect the planning of our further steps for our properties.
Edward M.
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Incredible Agent - You wont find any better than Cath
Catherine Hawkins is the Real Deal!!
She is the best agent we have ever dealt with. Catherine is highly professional and experienced with extensive local knowledge. She did an exceptional job providing almost daily feedback on the progress of the campaign. We achieved an amazing result with the apartment comfortably exceeding the reserve.
Catherine is a highly ethical agent that treats everyone fairly, unlike other agents that play games with the price guide to attract more interest.
If your looking to sell your property, I would strongly recommend using Catherine Hawkins as your sales agent. Jacqui Mulligan
Aila Sari
★ ★ ★ ★ ★ (5/5)
Amazing purchase experience with Aila
During this wonderful purchasing , Aila show us her passionated profession and customized capability on problem solving. We are very happy with her dedication on this case and accurate communication during entire process. Buyer - Jun & Jia
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Successful campaign for a niche property
Good field of bidders and good auction result for a property with appeal to only a limited audience. Also good practical help with the prep. Buyer - Gilbert
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Catherine ran an excellent campaign. She was extremely professional and we had great communication throughout the process. Vendor - Alison
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Long term relationship with varied real estate challenges
From private dwellings to rental properties, Phil has been straight, experienced, capable both within and outside his local area. He has been most reliable and dependable, always punctual and courteous. Particularly valuable when dealing with aggressive and dubious purchasers.
He has been a stand out for us amongst other agents with whom we've dealt. Vendor - Suzanne & William
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Great Agent - best I've dealt with
Catherine was a great real estate agent, couldn't ask for more. She is highly professional, polished, and has fantastic local knowledge. Her communication is second to none and she is very friendly without any R/E hype. Our McMahons Point unit sold seamlessly in less than 3 weeks and Catherine managed and respected the existing tenants wonderfully. You can't go wrong having Catherine manage your sale. Vendor - Terrie
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Total professionalism as always!
Vendor - Gilbert
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Catherine was a consummate real estate professional throughout the entire transaction
Catherine's market knowledge was extensive, her first hand knowledge of the local area and market dynamics were much appreciated.
Catherine was always available to follow up any queries in a timely and prompt manner, which made for a smooth transaction process. Buyer - Andrew
Aila Sari
★ ★ ★ ★ ★ (5/5)
Job well done ? Vendor - Gerd
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Great experience selling property with Phillip Clarke. Phil is a consummate professional who enjoys his job. Great communicator. He applies his diligence and attention to detail to make the process easy for both buyer and seller. Vendor - Gilbert
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Pragmatism, profeessionalism and massive local knowledge.
Extensive local property market knowledge, excellent service skill and top class professional performance. Buyer - Justin
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Excellent experience
Phillip Clarke is an excellent real-estate agent and a pleasure to work with. He sold our apartment in North Sydney at the price we wanted before auction. Throughout the whole process he was courteous and helpful. He has an unparalleled knowledge of the North Sydney market. Even though we had owned the property in question for 20 years, he knew more about than we did, especially about construction in this rapidly changing area. Phil kept us fully informed all the time, reporting immediately on all offers and results of viewings. What we liked especially about Phil is that he tells it as it is. Unlike many other agents, he is straightforward, honest and reliable. We couldn’t have wished for a better agent and can recommend him wholeheartedly. Vendor - Barry & Alena
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
From the outset, it was a pleasure to work with Phil, as apart from his affable manner, he had a clear strategy around the marketing and sales process for the apartment. Living in Europe meant that having an agent with a good communications focus was always going to be very important and Phil did a great job of reporting back on the enquiries he'd received, the viewings he had undertaken, so that I always had a good overview of where we were in the process and how things were going. Even in a slow market, he never lost his focus and actively pursued every single enquiry. Once we had a potential buyer, Phil was also very proactive in pulling together the paperwork and related reports in order facilitate a quick and smooth closing of the sale transaction. There was genuinely no part of the process which wasn't handled with the highest level of professionalism. Vendor - Thomas S.
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
I would like to let you know that I have been impressed with you way of performing the efforts in selling our unit and we do thankyou for the successful result. Vendor - Harold & Shirley
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Phillip is very knowledgeable, open and easy to talk to. In addition, he handled all the necessary paperwork efficiently and expeditiously. He has years of valuable experience and knows his geographical area in detail.
Verified by RateMyAgent Buyer - Warren M.
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Excellent Experience
I have recently purchased an apartment through Richardson & Wrench, North Sydney. Right throughout the process, I have found Catherine to be an excellent communicator and efficient in emailing information and contacting me by phone. She has gone above the call of duty in assisting with information which has been invaluable. I have no hesitation in recommending her. Highly professional! Buyer - Jackie F.
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Exciting and Professional
Hi There,
Nadine and I found Phip at another open home in Kirrabilli,he went out of his way to show us through another apartment that more suited our family needs.
We brought this unit paying more than I expected.
Excellent local and market knowledge willing to go out of his way.
We would definitely recommend and if we were to rent or sell in the future we would contact Phil.
Regards
Warren and Nadine Buyer - Warren
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Outstanding service and expertise
Catherine provided great customer service in the sale of our property. She is highly professional and has great communication and people skills. Catherine helped us through the whole process and managed the leads and sale very well. Thanks to Catherine, we achieved a great sale price within four weeks of listing. We would highly recommend Catherine for the sale of your property. Vendor - Bill G.
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Consummate professional. Great outcome.
Phil is deeply experienced, loves his job, he's diligent, tireless and a great communicator. Thorough prep and marketing campaign led to a great result on auction day. Vendor - Gilbert
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
A well informed and communicative agent.
Excellent a well informed and communicative agent during the sale of the property. Kept the vendor aware of how the selling process was going. Catherine showed true professionalism throughout the marketing campaign. Vendor - Geoffrey A.
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
a True Professional
Phil was the agent that I bought the apartment from. When it became time to sell, I chose to work with him again. He is a tireless professional, and he delivered a great result for me. He has always given very good advice, and I would highly recommend him! Vendor - Lukas
Wendy Lam
★ ★ ★ ★ ★ (5/5)
An outstanding overall, above expectations purchasing experience.
From the first handshake Wendy was personable and engaging, not only with us but with everyone at the apartment inspection. Unlike other agents we’ve experienced, we were ushered from the concierge to the apartment, garage and pool facilities in the building and upon returning we were thoroughly but not overwhelmingly shown the property. We were understood as being a genuine purchaser early in the process and negotiations were considerate and honest.
Once she had completed our purchase, Wendy personally streamlined our letting process which was an unexpected service and a pleasant surprise to us from a sales agent not once trying to offload us to her property management department. She maintained herself as our link with R&W North Sydney and she oversaw the prompt leasing of our purchase through to completion at a rent that we were extremely pleased to be achieving. Wendy updated us of everything in this process as it developed.
We are very happy to be writing this review of Wendy.
Buyer- Bradley S.
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
good insofar as our dealings occurred
Phil was the main agent but our dealings were mainly with Catherine, however Phil was the decision maker to our knowledge and treated us very fairly when we made an immediate offer at the asking price. We found Phil to be honest and direct.
Buyer - Tim & Elizabeth
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Phil is effective and diligent - great communicator!
...also really good at getting the necessary prep done super quick to get the best price on the day. Vendor - Gilbert E.
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Phil was a true professional and highly committed to achieving the best possible outcome.
From the outset, it was a pleasure to work with Phil, as apart from his affable manner, he had a clear strategy around the marketing and sales process for the apartment. Living in Europe meant that having an agent with a good communications focus was always going to be very important and Phil did a great job of reporting back on the enquiries he'd received, the viewings he had undertaken, so that I always had a good overview of where we were in the process and how things were going. Even in a slow market, he never lost his focus and actively pursued every single enquiry. Once we had a potential buyer, Phil was also very proactive in pulling together the paperwork and related reports in order facilitate a quick and smooth closing of the sale transaction. There was genuinely no part of the process which wasn't handled with the highest level of professionalism. Vendor - Thomas S.
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
an excellent experience, everything she promised
catherine really sold us walker street and then sold webb street.
she gave us early access to what we had wanted to buy and then calmly evaluated and guided us through our sale on our terms (we didn't want an auction or to spend money on upgrades, we wanted to sell "as is")
she accurately assessed the sale price, humoured us when we asked to put in on the market for more and managed the whole process with us overseas. she told the first person to make an offer what we would accept and short circuited any haggling. she is great. Vendor - Tim & Elizabeth
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Home purchase
We purchased our first home through Phil @ R&W. The experience was very pleasant: Phil was open and transparent with all aspects of the property and purchase. He also had a good understanding of the market and the history of the area we were purchasing in. Communication was clear and prompt through the purchase process. Buyer - Dayne & Srishti
Wendy Lam
★ ★ ★ ★ ★ (5/5)
From the moment you sign your sales agreement the 'tour-de-force' that is Wendy Lam is unleashed. There are agents and there ARE AGENTS, Wendy Lam is one of the latter. I have used her twice in recent years and each time it's a 'slam dunk' in terms of service, advice and most importantly closing the deal with absolute best price. Wendy is on the case 7 days a week if necessary to secure and lock in the best deal for the owner. Quite simply not using this woman will cost you money. Vendor - Iver
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Catherine provided a very professional service in selling the property.
Catherine had a very strong knowledge of the market and provided a realistic indication of property value. She maintained regular communication and we had absolute confidence in her. Buyer - Peter A.
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Phil is a consummate professional who enjoys his job
Phil works really hard to ensure the purchase process is easy and successful for both seller and buyers. His depth of experience, integrity, energy and attention to detail are obvious which allows him to build trust quickly. Vendor - Gilbert E.
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Very well done and professionally managed.I was delighted with the result. Vendor- Harold E.
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Wendy is the BESTEST AGENT because Wendy has recently sold my Off-the-plan RESALE property for me with a right price within a very short period of critical time just BEFORE my property settlement with the developer! Whatever Wendy has proposed and promised me, she has now already delivered. Wendy always kept me updated on the market situation and the buyers movement so I could have peace of mind. Wendy is absolutely a very experienced, honest, caring and hardworking professional agent. I don't think I can thank her enough with my words. If you are thinking about selling/leasing your property, I do not have any hesitation and love to recommend Wendy to you because Wendy is the BESTEST AGENT! Vendor - Amy
Phillip Clarke
★ ★ ★ ★ ☆ (4/5)
Very good experience
We found our agent Phil Clarke very pleasantand efficient. He evaluated each offer with great skilland the handling of the ultimate offer showed his wisdom borne of years of experience. We would recommend him highly.
Vendor - Albert & Ray
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Professional and efficient. Highly recommended.
Catherine managed the selling of our North Sydney flat. She was very professional and efficient and communicated very well with us from start to finish. She has also gone beyond by seeking updates from external bodies (City Council) on our behalf as well as covering items we could not address as we live abroad.
This was a great and easy selling experience!
We would definitely recommend using her service. Vendor - Yann & Jenna
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
Phil was very helpful and knowledgeable about the property, the building etc. He provided a lot of history on previous sales and rentals that helped us in making the decision.
During the exchange process he was very efficient dealing with us and the two solicitors. It went very quickly and smoothly!
Buyer - Sylvie
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Very open and honest communication. A great agent to deal with. Michael R.
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Wendy walked a very tight rope between myself and the buyer. At all times she remained professional and made sure that both parties had a win.
I will use Wendy's services again for any other sale or purchase. Vendor - Sandy E.
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Excellent Agent. I thoroughly recommend Wendy Lam from Richardson and Wrench North Sydney.Wendy delivered on everything she promised.Wendy was a pleasure to work with .Wendy worked tirelessly marketing the property .Extremely happy with her delivery. Vendor - Dean M.
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Exceptionally diligent and committed agent.
Great communicator.
Always available.
Great market research undertaken and sensible approach to price point.
Extremely engaging and easy person to work with.
Good understanding of the market.
Always well presented and very professional.
Overall a pleasure to deal with. Vendor - Philip
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
Jacqui was fantastic and really helpful in helping me find and secure a rental property in North Sydney! She made the process simple and easy and is a great communicator Alexander H.
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
We recently engaged Jacqui Mulligan to lease our apartment and were very impressed with the level of service and feedback we received. Jacqui kept us informed throughout the entire process and worked tirelessly to achieve the desired price, definitely recommend! Phillip T.
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Professional! Great Agent.
Catherine is an excellent agent. She was proactive and used different strategies to obtain us a good result in what seemed to be a difficult time in the market. Would definitely recommend. Vendor - Jessica R.
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
A breath of fresh air - the most professional and dedicated agent. In a tough market Phil's honesty and candour is both refreshing and rare. Would I engage his services again? In a heartbeat. Vendor - Jason W.
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Catherine was professional, diligent, knowledgeable and trustworthy.
She kept us informed before, during and after the sales process.
Her knowledge of the market and the best ways to achieve the best price were extremely valuable.
I can thoroughly recommend her. Vendor - Geoff A.
Phillip Clarke
It has been a pleasure working with you, a gentleman with integrity. You have demonstrated in depth professional expertise and an excellent work attitude in dealing with clients. Peter W.
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Friendly and Efficient Agent.
Wendy has provided service passionately and well communicated with both vendor and purchaser. She is an efficient and friendly agent with a lovely smile. Buyer - Dana W.
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Great agent to work with. Wendy is so professional and she manages the deal perfectly.
I do recommend her, she will provide a great service. Buyer - Hamed R.
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Wendy Lam has good communication and understanding and reached what we wanted in the sale of the property and we highly recommend her to anyone for selling or buying property. Vendor - Douglas P.
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Excellent agent - highly recommended
Our experience with Catherine was one of the most professional, efficient, friendly, and smooth transactions in real estate one could hope for. In addition to an outstanding and committed attitude to see the sale finalised for both vendor and purchaser, Catherine proved herself to be an honest, hard working and warm person. We would highly recommend Catherine for future real estate needs and thank her again for the easy and open communication in which she provided. Exceptional service and seamless transaction. Kate & Phil C.
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
An Excellent Agent.
Catherine Hawkins was successful in selling a property for me 12 years ago and I was then most impressed with her expertise and professionalism. Therefore, when I decided to sell this present property, I didn't hesitate to ask Catherine to market it for me, which she did with a most satisfactory outcome. Her knowledge of the real estate market conveys a sense of confidence and security to her client, all with a caring and friendly manner. Maureen H.
Catherine Hawkins
Highly recommend Catherine!
Catherine was great to communicate to during and after the sale - felt at ease going through the process with her and felt more than just another client! Rachel T.
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
Jacqui provided good advice, worked in our best interests and achieved a great result for our property. Peter G.
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
Jacqui Mulligan helped us get a great place in Lane Cove. She's very professional and helped with all of our enquiries. Highly recommend! Jackson C.
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
If you are looking for a highly professional, yet approachable agent who achieves excellent sales, Catherine Hawkins would be a good choice. Mary C
Wendy Lam
I am so grateful that Wendy helped me with this deal as she acted professionally and ethically, and made the whole purchase process a less stressful one. Holly - Miller St, Cammeray
Jessica Moore
Thank you for being a fantastic property manager.
You were always 100% professional, always honest and upfront with me and at times very patient with me!!
You dealt with all enquiries immediately and had tradesman on site promptly to assess and fix any issues.
You provided clear and concise answers to any queries or advice I required, to the best of your ability, and in-line with your role as Property Manager.
Once again, thank you Jess. Lara - Cammeray
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
Jacqui Mulligan and her team at R&W North Sydney provide an excellent service and I am pleased to recommend them highly. Jacqui recently leased my property within a short period of time and for a good market rent. I especially appreciated Jacqui's attention to detail and responsiveness to my questions throughout the process of leasing my property. Even when she was on annual leave, Jacqui kept in touch with me to make sure everything went smoothly. Her professionalism and commitment to achieving a strong result were much appreciated and I would definitely recommend R&W to others seeking to lease their property.
Alex N.
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Great Agent. Wendy did a sterling job selling our apartment. She has great dedication to her clients and always achieves the best outcome. I highly recommend her! Judy - Berry St, North Sydney
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
A pleasure to deal with Phil. He is well informed about the housing market, has excellent listening skills and is pleasant and caring. Ninetta - Upper Pitt St, Kirribilli
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Wendy was very helpful in assisting me with completing my property purchase. She went out of her way to help explain concepts that were challenging to understand. She has also continued to display a very high level of dedication and professionalism during all stages of the purchase. Highly recommended. Terry - Berry St, North Sydney
Mark Smith
★ ★ ★ ★ ★ (5/5)
We have found Mark Smith to be enthusiastic and committed... obliging and helpful with regard to assistance for advice on market rental reviews and the general state of the leasing market within the Neutral Bay, Cremorne, Mosman area. Client Testimonial
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Exceptional Agent who delivers for the vendor and great 'after sales service' for the buyer
I have dealt with several real estate agents, both as a buyer and purchaser in numerous locations. Catherine is the absolute best. Why? She honestly represented the vendor, who changed their mind on pricing, after the property was placed on the market and supported their rationale. She was knowledgeable about the building the apartment was in and provided honest open responses to my queries as a potential buyer. She followed up with the vendor and the tenants during the sale process to ensure the actual sale process and tenant notification processes went smoothly. This required considerable effort due to some poor performance by the vendor's conveyancing agent. She is knowledgeable about likely costs of renovations in the broader North Sydney area and so helped me determine what expenses I could incur to renovate the apartment. This has been a fabulous help given I have no previous experience in that part of Sydney. Further, she was prepared to share her broad knowledge of potential trades personnel and assist me in engaging them and facilitating access given I simply could not move in till work was done. In summary, Catherine was not only a thorough and honest agent for the vendor but has provided outstanding 'after sales service' to the buyer. She would be my first port of call if I had property to sell in her area of operation. Helen - Doris St, North Sydney
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Very proactive - Delighted with the pace Wendy and her team worked to secure a tenant for our newly purchased property. Received 2 contracts from potential tenants as the result of first open house with our new tenants moving in the day after possession. Lee - Sergeants Ln, St Leonards
Phillip Clarke
Thank you Phil you have captured so perfectly with your wording and pictures our home and the sentimental value it will always have to us. Also you have shown how now it will have a new life and the potential will be so evident to buyers given your perfect description.
Lisa - Darley St, Neutral Bay
Mark Smith
★ ★ ★ ★ ★ (5/5)
The professional ability Mark demonstrated throughout the leasing procedure and your general attention to detail was most appreciated. Client Testimonial
Tim O'Halloran
★ ★ ★ ★ ★ (5/5)
I find the level of service they provide, efficiency with which they go about their business and their professionalism to be outstanding. Coupled with their market knowledge, they are well informed on all facets of the intricacies of the Sydney property market and it is a pleasure to deal with them. Client Testimonial
Tim O'Halloran
★ ★ ★ ★ ★ (5/5)
I have found them to be very honourable. It is refreshing to know that in an industry where some values lost ground to expedient opportunism, this agency retained a level of service which the old fashioned purists would be proud of. Client Testimonial
Mark Smith
★ ★ ★ ★ ★ (5/5)
The amount of effort Mark Smith put into the letting may have been the deciding factor in the deal being done. Client Testimonial
Tim O'Halloran
★ ★ ★ ★ ★ (5/5)
We would like to take the time to thank Tim O'Halloran for the successful leasing of our retail premises in Cammeray. The premises were leased out very quickly and we were extremely impressed with the level of professionalism and thoroughness shown by Tim and would have absolutely no hesitation in referring Tim. Client Testimonial
Mark Smith
★ ★ ★ ★ ★ (5/5)
The amount of effort Mark Smith put into the letting may have been the deciding factor in the deal being done. Client Testimonial
Jessica Moore
★ ★ ★ ★ ★ (5/5)
Many thanks Jessica. You are the best property manager that I have ever come across. Client Testimonial
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
I have been searching for a property for the last couple of weeks as I am moving to Sydney from Melbourne for a 6 month secondment with my job. During this time I have been quite appalled at the lack of professionalism and courtesy that some of the agents have shown, with many of them never bothering to answer their phones or return my calls. I was finding it frustrating to say the least! When I called Jacqui about a property I was pleasantly surprised to find she actually answered her phone and was extremely helpful and informative. Further to this professionalism, Jacqui went out of her way to assist me with viewing a property, by agreeing to meet me late on Saturday afternoon as I arrived in Sydney from Melbourne. Thanks solely to Jacqui’s efforts, I believe I have now finally found a suitable property to rent, which has not only eased my stress levels, but also greatly pleased my employer :) Sharon - Tenant
Mark Smith
★ ★ ★ ★ ★ (5/5)
Mark's understanding and knowledge of Mosman and the surrounding environments and the issues associated with business in the area were of great benefit to us... we believe if it wasn't for Mark's experience and knowledge we may not have finalised the sale. Client Testimonial
Jessica Moore
★ ★ ★ ★ ★ (5/5)
Once again Jessica, thank you for your time and consideration. I really appreciate your patience and understanding. Great North Road, Five Dock
Jacqui Mulligan
★ ★ ★ ★ ★ (5/5)
I just wished to write you a little note of appreciation. We looked at so many studio’s and 1 bed room apartments. The moment I met you, I knew we would be in good hands. You have been so efficient and kind. The communications and hand over was well in time, on point and smooth. The paper work and follow up has been on the button. We know we are in very safe hands with you. Thank you again for your time and professional courtesy. It is deeply appreciated. Geeta - Tenant
Mark Smith
★ ★ ★ ★ ★ (5/5)
Mark Smith made the whole procedure a painless experience. He was very helpful to us as we had not previously bought a commercial property. Client Testimonial
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Catherine is a knowledgeable and dedicated real estate agent. Catherine put a lot of effort into selling my investment unit for me - the Saturday opens, private viewings, liaising with the tenant, answering the email enquiries and the follow ups as well as the extra assistance she gave the novice buyer. Her efforts have meant I achieved an excellent price for my unit in a relatively short time. Margaret - Vendor
Wendy Lam
★ ★ ★ ★ ★ (5/5)
We are writing to thank you for your outstanding efforts in selling our North Sydney apartment recently. It was very obvious to us that you had our interests very much at the top of your mind throughout our campaign. You are personable, reliable and totally professional in all aspects of your work. We would not hesitate in recommending you to any of your future clients. Graham - 2105/77 Berry Street, North Sydney
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
Catherine Hawkins was a wonderful agent - the sale of my property could not have been easier. I highly recommend her. Kelly - Vendor
Aila Sari
★ ★ ★ ★ ★ (5/5)
"Right from the get go, Aila was very likeable, friendly and most importantly professional. She was very knowledgeable of the area and had been previously successful selling apartments in our building." Peter Watson - St Leonards
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Super Woman - Wendy was so professional in every aspect of her negotiation leading to the sale of my property. She explained everything clearly and made suggestions she thought would suit me. She was always available to discuss anything with me, even when she was on holiday. I believe she obtained the best possible sale price for my apartment. I was more than happy with everything and would highly recommend her to any prospective buyer or seller. Nancie - 1501/77 Berry Street, North Sydney
Catherine Hawkins
★ ★ ★ ★ ★ (5/5)
I purchased a unit from Catherine 10 years ago and sold it through her recently, during those 10 years, she has kept in touch with me by phone to celebrate anniversaries, sent Christmas cards and called with relevant information. At the time of selling my unit, she kept me informed and provided me with professional advice all the way through. It was sold at a very good price. I was so lucky to have Catherine as my agent and so happy with the result and the whole process. Tomoko - Vendor
Wendy Lam
★ ★ ★ ★ ★ (5/5)
Great person, genuine and knowledgeable. Negotiated behind the scenes and sold my place for more than I realised when I signed the contract! Roger - 2004/77 Berry Street, North Sydney
Aila Sari
★ ★ ★ ★ ★ (5/5)
"I am writing to thank you Aila for your skills, professionalism and, above all, your friendly help in selling my unit. You swiftly negotiated the sale through several buyers to obtain a price beyond what I ever thought I would get for the property." Anne Macneill - McMahons Point
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
"Phil Clarke's courtesy and professionalism made the sale transaction less of an anxious and daunting task by keeping me informed of progress the whole time and I appreciated his honesty and integrity." William Coates
Aila Sari
★ ★ ★ ★ ★ (5/5)
"I found Aila to be professional and very competent and her attention to detail really impressed me. Thanks to Aila, my apartment sold in 2 weeks. She made the whole experience very comfortable for me." Gregory Hill Byron - North Sydney
Aila Sari
★ ★ ★ ★ ★ (5/5)
"We are pleased to say the unit sold three days after the first open house. Aila's professionalism combined with her personal and friendly nature, took the stress out of what is a stressful period for anyone entering or exiting the property market." Bruno & Gail Bombardiere -Waverton
Phillip Clarke
★ ★ ★ ★ ★ (5/5)
"Of great importance to us was the professionalism Phil showed in advertising and inspections. Attention to detail in regard to contractual matters was exceptional. He made the difficult task of selling our home as painless as could be achieved." The Honourable TRH Cole AO RFD QC
Aila Sari
★ ★ ★ ★ ★ (5/5)
"We would highly recommend Aila to anyone who is contemplating buying or selling a property. It is very reassuring to have someone to recommend to others and to rely on ourselves for any future real estate ventures." Meulyn & Tony Bird - Mosman
