From the moment you sign your sales agreement the 'tour-de-force' that is Wendy Lam is unleashed. There are agents and there ARE AGENTS, Wendy Lam is one of the latter. I have used her twice in recent years and each time it's a 'slam dunk' in terms of service, advice and most importantly closing the deal with absolute best price. Wendy is on the case 7 days a week if necessary to secure and lock in the best deal for the owner. Quite simply not using this woman will cost you money.
What a great agent. The presentation of the property was excellent, it looked welcoming as well as like a home. It didn't look cliche like a lot of properties I had inspected. Her friendly welcome instantly made us feel at home, so we then inspected the property more thoroughly. We asked a lot of searching questions, which were answered factually. It was no trouble for Lesley to meet us and show us the unit again. Very important for me was that she printed off all the relevant documents as I needed, rather than expecting me to do it.
Exceptionally diligent and committed agent.
Great market research undertaken and sensible approach to price point.
Extremely engaging and easy person to work with.
Good understanding of the market.
Always well presented and very professional.
Overall a pleasure to deal with.
Enthusiastic and honest.
In a slowing property market Lesley achieved the near impossible, selling my apartment at an excellent price.
This was due to Lesley’s enthusiasm, honesty, professionalism and great styling advice.
Lesley gave a service far beyond my expectations and I am truly grateful to her.
I am happy to confirm this verbally if required.
Wendy is the BESTEST AGENT because Wendy has recently sold my Off-the-plan RESALE property for me with a right price within a very short period of critical time just BEFORE my property settlement with the developer! Whatever Wendy has proposed and promised me, she has now already delivered. Wendy always kept me updated on the market situation and the buyers movement so I could have peace of mind. Wendy is absolutely a very experienced, honest, caring and hardworking professional agent. I don't think I can thank her enough with my words. If you are thinking about selling/leasing your property, I do not have any hesitation and love to recommend Wendy to you because Wendy is the BESTEST AGENT!
A Professional from start to finish !!! Lesley took on selling my property after another had failed to do so. Lesley created a innovative marketing campaign that saw a large increase in people inspecting the property. Lesley was very professional throughout the campaign communicating and working with me to achieve the property sale. I would certainly recommend Lesley as a agent to get the job done !!!
With many previous years of purchasing and selling properties, and with a variety of different agents, my most recent selling experience with Richardson & Wrench North Sydney agent Lesley Doig was the most pleasant and impressive due to her continuous contact with me in relation to every aspect within the whole duration of the process. I was never "left wondering" regardless of the day or time of day. Even outside of business, or her own working hours, she would take potential purchasers for a property inspection and personally phone me with all updates. Great service!
Excellent agent - highly recommended
Our experience with Catherine was one of the most professional, efficient, friendly, and smooth transactions in real estate one could hope for. In addition to an outstanding and committed attitude to see the sale finalised for both vendor and purchaser, Catherine proved herself to be an honest, hard working and warm person. We would highly recommend Catherine for future real estate needs and thank her again for the easy and open communication in which she provided. Exceptional service and seamless transaction.
Kate & Phil C.
An Excellent Agent.
Catherine Hawkins was successful in selling a property for me 12 years ago and I was then most impressed with her expertise and professionalism. Therefore, when I decided to sell this present property, I didn't hesitate to ask Catherine to market it for me, which she did with a most satisfactory outcome. Her knowledge of the real estate market conveys a sense of confidence and security to her client, all with a caring and friendly manner.
I wanted you to know personally that I have found Allan Sikorski to be an exceptional property manager. Living in Queensland, it is difficult to know how the property is without first hand knowledge.
I believe Allan has gone above and beyond to not only save costs for myself and the tenant, but also in his relationship management. He has impressive skills that have managed to successfully negotiate between myself and my tenant a 12 month lease and, despite a range of issues, he has always been honest with the tenant and myself and been proactive and offered solutions the minute any issue was raised.
I have been pleasantly surprised at the level of management from a new property manager that I have yet to meet.
Lesley was the perfect agent from the first meeting. Her work ethic and communication throughout the sale process was a revelation. This compounded on auction day combined with a wonderful auctioneer Peter we achieved a price above our expectations. Only too happy to recommend Lesley.
Our dealings with Lesley Doig were extremely positive from the very commencement of our journey to sale. Lesley is extremely knowledgable about the current market and nothing is too much trouble or a problem for her. Communication was optimal at all times, all questions answered clearly and succinctly. There is always emotion involved with selling or buying; Lesley acknowledged this and genuinely helped us all, including the kids and our dog, into making it as smooth as possible. We were extremely happy with our sale and would highly recommend Lesley and have already, to manage the sale of any property. She does her homework, is prepared, and that's why she gets results.
Wow! The R&W team are absolutely amazing. As a landlord, Sam Boecker has been exceptional! Always timely, always friendly but most of all, always has mine and the tenant's best interests at heart. I can not recommend this real estate firm high enough. Keep up the good work!
I'm a current occupant for a property managed by R&W. I’m extremely satisfied with their service. They're very professional and competent. I recommend Allan Sikorski, as a Property Manager. He has been extremely responsive, dependable and always quick to take actions on requests/concerns. Additionally, I found him to be very approachable. Much appreciated!
Lesley was competent, conscientious and very helpful throughout. Detailed discussions with her, including well-thought out suggestions and advice, proved invaluable. In conclusion excellent service with an excellent outcome, all with the minimum of fuss.
Nigel - Millet Rd, Mosman
Lesley Doig was the perfect agent to sell our house. She was committed to selling the house, setting a realistic price guide and assisting in getting the house ready for sale.
Lesley went the 'extra mile' with ideas and organising the sale and made the whole experience so easy.
The open houses went smoothly and Lesley did her utmost following up leads and was constantly updating us on feedback from prospective buyers.
Lesley was tireless in her efforts and we admired her friendly, down to earth approach.
I would definitely recommend her to anyone considering selling their property. No matter what the area, she thoroughly researches all aspects of the property and location - the pluses and minuses.
A bug thank you to Lesley and her company for all their efforts and I am so grateful that all ran so smoothly. I would always approach her for future sales.
Cannot fault Lesley Doig and her passion for real estate and especially the vendor.
Jennifer - Malbara Cres, Frenchs Forest
Thank you for being a fantastic property manager.
You were always 100% professional, always honest and upfront with me and at times very patient with me!!
You dealt with all enquiries immediately and had tradesman on site promptly to assess and fix any issues.
You provided clear and concise answers to any queries or advice I required, to the best of your ability, and in-line with your role as Property Manager.
Once again, thank you Jess.
Lara - Cammeray
Jacqui Mulligan and her team at R&W North Sydney provide an excellent service and I am pleased to recommend them highly. Jacqui recently leased my property within a short period of time and for a good market rent. I especially appreciated Jacqui's attention to detail and responsiveness to my questions throughout the process of leasing my property. Even when she was on annual leave, Jacqui kept in touch with me to make sure everything went smoothly. Her professionalism and commitment to achieving a strong result were much appreciated and I would definitely recommend R&W to others seeking to lease their property.
Lesley sold our house in Frenchs Forest, I found her to diligent and very capable, she made us feel very comfortable in our decisions. On inspection days, Lesley would even chip in, and help with final preparations, I wouldn't hesitate in recommending her to anyone.
Nick - Malbara Cres, Frenchs Forest
Richardson and Wrench in North Sydney have been managing my properties since 2013. Their service has been excellent and I would highly recommend Richard and their team.
My investment unit was leased within hours of the first inspection. Their follow up and attention to detail has been very professional. The rent has always been paid on time and maintenance issues are always dealt with quickly. A landlord can have complete confidence In Richardson and Wrench.
Wendy was very helpful in assisting me with completing my property purchase. She went out of her way to help explain concepts that were challenging to understand. She has also continued to display a very high level of dedication and professionalism during all stages of the purchase. Highly recommended.
Terry - Berry St, North Sydney
Lesley Doig acted for me in the sale of my Sydney unit. Being 4 - 5 hours from my country NSW home, most of the business was conducted via telephone and email. By the time we met face to face, for the one and only time, it was almost as if it were a reunion of old friends! The sale went ahead privately before the auction date and during the entire process, Lesley was patient and understanding - especially when I needed help in coping with real estate sale procedure. I would gladly recommend Lesley's professional and friendly approach to business to anyone.
John - Raymond Rd, Neutral Bay
Exceptional Agent who delivers for the vendor and great 'after sales service' for the buyer
I have dealt with several real estate agents, both as a buyer and purchaser in numerous locations. Catherine is the absolute best. Why? She honestly represented the vendor, who changed their mind on pricing, after the property was placed on the market and supported their rationale. She was knowledgeable about the building the apartment was in and provided honest open responses to my queries as a potential buyer. She followed up with the vendor and the tenants during the sale process to ensure the actual sale process and tenant notification processes went smoothly. This required considerable effort due to some poor performance by the vendor's conveyancing agent. She is knowledgeable about likely costs of renovations in the broader North Sydney area and so helped me determine what expenses I could incur to renovate the apartment. This has been a fabulous help given I have no previous experience in that part of Sydney. Further, she was prepared to share her broad knowledge of potential trades personnel and assist me in engaging them and facilitating access given I simply could not move in till work was done. In summary, Catherine was not only a thorough and honest agent for the vendor but has provided outstanding 'after sales service' to the buyer. She would be my first port of call if I had property to sell in her area of operation.
Helen - Doris St, North Sydney
Thank you Phil you have captured so perfectly with your wording and pictures our home and the sentimental value it will always have to us. Also you have shown how now it will have a new life and the potential will be so evident to buyers given your perfect description.
Lisa - Darley St, Neutral Bay
We were very pleased to have Lesley as our agent. She was very well informed and provided credible advice on a range of matters which arose in the sale of our home unit. She would discuss fully with us issues arising and potential buyer feedback and arranged for a variety services we needed. She didn't hesitate to go the extra mile to provide a personal service. Her cheerful enthusiasm greatly assisted us through a difficult time and was much appreciated. We always felt she was working on our behalf and have great pleasure in highly recommending her.
Jock - Walker St, North Sydney
I find the level of service they provide, efficiency with which they go about their business and their professionalism to be outstanding. Coupled with their market knowledge, they are well informed on all facets of the intricacies of the Sydney property market and it is a pleasure to deal with them.
We would like to take the time to thank Tim O'Halloran for the successful leasing of our retail premises in Cammeray. The premises were leased out very quickly and we were extremely impressed with the level of professionalism and thoroughness shown by Tim and would have absolutely no hesitation in referring Tim.
I have been searching for a property for the last couple of weeks as I am moving to Sydney from Melbourne for a 6 month secondment with my job. During this time I have been quite appalled at the lack of professionalism and courtesy that some of the agents have shown, with many of them never bothering to answer their phones or return my calls. I was finding it frustrating to say the least! When I called Jacqui about a property I was pleasantly surprised to find she actually answered her phone and was extremely helpful and informative. Further to this professionalism, Jacqui went out of her way to assist me with viewing a property, by agreeing to meet me late on Saturday afternoon as I arrived in Sydney from Melbourne. Thanks solely to Jacqui’s efforts, I believe I have now finally found a suitable property to rent, which has not only eased my stress levels, but also greatly pleased my employer :)
Sharon - Tenant
I just wished to write you a little note of appreciation. We looked at so many studio’s and 1 bed room apartments. The moment I met you, I knew we would be in good hands. You have been so efficient and kind. The communications and hand over was well in time, on point and smooth. The paper work and follow up has been on the button. We know we are in very safe hands with you. Thank you again for your time and professional courtesy. It is deeply appreciated.
Geeta - Tenant
Catherine is a knowledgeable and dedicated real estate agent. Catherine put a lot of effort into selling my investment unit for me - the Saturday opens, private viewings, liaising with the tenant, answering the email enquiries and the follow ups as well as the extra assistance she gave the novice buyer. Her efforts have meant I achieved an excellent price for my unit in a relatively short time.
Margaret - Vendor
I was initially quite daunted about the prospect of having to list & sell my Mosman property whilst I was living overseas. I really needed to find the right agent I could trust to sell the property in my absence - thankfully I needn’t have worried, as I had Lesley Doig as my selling agent! Lesley has done a first class job of overseeing getting the property ready to market and running an excellent sales campaign which was topped off with an outstanding result at auction! Lesley has provided an outstanding professional and personable service, throughout the whole process I have felt reassured and confident I was in safe hands! I would highly recommend Lesley and the team.
Emma - 4/1 The Crescent, Mosman
We are writing to thank you for your outstanding efforts in selling our North Sydney apartment recently. It was very obvious to us that you had our interests very much at the top of your mind throughout our campaign. You are personable, reliable and totally professional in all aspects of your work. We would not hesitate in recommending you to any of your future clients.
Graham - 2105/77 Berry Street, North Sydney
It was a pleasure working with Nick Brook through the process of selling the Cammeray Gardens. We were impressed with his professionalism and communication throughout the whole process– he was open, honest, and knowledgeable. Inspections were well organised and conducted, with only qualified buyers shown our property. We achieved a fantastic result and would recommend Nick to other potential vendors.
Ross and Helen Walden – Cammeray Gardens Accommodation, Cammeray.
We've had such a wonderful positive experience with R&W, I will absolutely keep you guys in mind for future projects. Richard...I wanted to reiterate that you guys have been nothing short of wonderful all these years, you've honestly made the whole leasing of North Sydney maintenance [and] stress free and have been so easy to deal with.
Anne Marie Yuen, Landlord
Super Woman - Wendy was so professional in every aspect of her negotiation leading to the sale of my property. She explained everything clearly and made suggestions she thought would suit me. She was always available to discuss anything with me, even when she was on holiday. I believe she obtained the best possible sale price for my apartment. I was more than happy with everything and would highly recommend her to any prospective buyer or seller.
Nancie - 1501/77 Berry Street, North Sydney
Nick Brook was fantastic to work with – he was honest, professional and knowledgeable. Nick was always available to discuss the sale of our guest House as the process unfolded. We really felt like we were working together with Nick and were very happy with the result of the sale.
Linda and Jie Fu – Shore Inn Guest House, Greenwich
I purchased a unit from Catherine 10 years ago and sold it through her recently, during those 10 years, she has kept in touch with me by phone to celebrate anniversaries, sent Christmas cards and called with relevant information. At the time of selling my unit, she kept me informed and provided me with professional advice all the way through. It was sold at a very good price. I was so lucky to have Catherine as my agent and so happy with the result and the whole process.
Tomoko - Vendor
" Richard - We are very appreciative of the wonderful job you do for the owners in this building. Your assistance at every contact has always been efficient and helpful. You of course are now considered the very best expert in North Sydney. The executive committee hope to be able to persuade other owners to place their properties with you to manage."
Owner's Corporation, executive apartment block, North Sydney - Property Management